Collection: FAQ
Frequently Asked Questions
About Our Products
Are GO Thyme products third-party tested?
Yes. Every GO Thyme product is independently tested by a third-party laboratory for purity, potency, and safety before it reaches you. We do not sell any product that hasn't passed rigorous quality verification.
Are your products made in the USA?
Yes. All GO Thyme supplements are manufactured in FDA-registered, GMP-certified facilities in the United States.
Do your products contain fillers or artificial ingredients?
We formulate with as few excipients as possible. Any inactive ingredients used are clearly listed on our labels. We never use artificial colors, flavors, or sweeteners.
Are GO Thyme supplements safe to take with medications?
While our supplements are formulated with safety in mind, we always recommend consulting with your healthcare provider before starting any new supplement, especially if you are taking prescription medications or have an existing health condition.
Can I take multiple GO Thyme products together?
Yes — our products are designed to complement each other. However, we recommend speaking with your healthcare provider about the best combination for your individual needs.
Orders & Shipping
How long does shipping take?
Standard orders typically ship within 1-2 business days and arrive within 5-7 business days. Expedited shipping options are available at checkout.
Do you offer free shipping?
Yes — we offer free standard shipping on all orders over $75.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us at support@gothyme.com as soon as possible if you need to make a change.
Returns & Guarantee
What is your return policy?
We offer a 30-day satisfaction guarantee on all GO Thyme products. If you are not completely satisfied with your purchase, contact us within 30 days of delivery for a full refund — no questions asked.
How do I initiate a return?
Email us at support@gothyme.com with your order number and we will process your return promptly.
Subscriptions
Do you offer a subscription option?
Yes — subscribe to any GO Thyme product and save 15% on every order. You can pause, modify, or cancel your subscription at any time with no fees or penalties.
General
Where can I find more information about your ingredients?
Full ingredient information, supplement facts, and clinical references are available on each individual product page. If you have additional questions, contact us at support@gothyme.com.
Are these statements evaluated by the FDA?
These statements have not been evaluated by the Food and Drug Administration. GO Thyme products are not intended to diagnose, treat, cure, or prevent any disease.