FAQ
Frequently Asked Questions
About GO Thyme Products
Are GO Thyme products third-party tested?
Yes. Every GO Thyme product is independently tested for purity, potency, and safety before it reaches you. We do not sell products we haven't verified.
Where are GO Thyme products manufactured?
All GO Thyme products are manufactured in the United States in GMP-compliant or NSF-certified facilities.
Do your products contain fillers or artificial ingredients?
No. We formulate without unnecessary fillers, artificial colors, or proprietary blends. Every ingredient and its exact dose is listed on the label.
Are your products gluten-free?
Most GO Thyme products are gluten-free. Please check the individual product label or contact us at info@gothyme.com if you have specific allergen concerns.
Orders & Shipping
Do you offer free shipping?
Yes — free standard shipping on all orders over $75.
How long does shipping take?
Standard shipping typically takes 3–5 business days. Expedited options are available at checkout.
Do you ship internationally?
Currently we ship within the United States only. International shipping is something we are working toward.
Subscriptions
How does the Subscribe & Save program work?
When you subscribe to any GO Thyme product, you save 10% on every order and receive automatic deliveries on your chosen schedule. You can pause, skip, or cancel anytime — no commitment required.
How do I manage my subscription?
You can manage your subscription — including frequency, products, and cancellation — through your customer account portal or by contacting us at info@gothyme.com.
Returns & Refunds
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of delivery and we will make it right.
How do I initiate a return?
Email us at info@gothyme.com with your order number and reason for return and we will guide you through the process.
General
Should I consult a doctor before taking GO Thyme supplements?
We always recommend consulting with your healthcare provider or dietitian before starting any new supplement regimen, especially if you are pregnant, nursing, have a medical condition, or are taking medications.
How do I contact GO Thyme?
You can reach us anytime at info@gothyme.com. We typically respond within 1 business day.